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All of our products are handmade. Please allow 

2-7 BUSINESS DAYS FOR REGULAR ORDERS

7-14 BUSINESS DAYS FOR WHOLESALE ORDERS (SAMPLES INCLUDED)

*WE DO NOT WORK ON WEEKENDS OR HOLIDAYS*

We are not responsible for damaged, lost or stolen packages. Claims can be made on UPS website here:

https://www.ups.com/us/en/support/file-a-claim.page